How do you select the best audio description companies?

 Audio description is the need of modern businesses looking to cater to people with visual impairments. Hence, the accessibility of digital solutions is incomplete without the use of audio description solutions. Businesses looking to harness the benefits of accessibility look forward to partnering with the dedicated audio description accessibility solutions. However, selecting the right audio description company is difficult for companies.

This write-up delves into the different methods to select the right company offering audio description solutions. We’ll go through a comprehensive guide helping the selection of the right solution providers according to the immediate accessibility requirement of the companies.



Guide to selecting the best audio description companies

Here are the key factors to consider while selecting the best audio accessibility solutions for your business:


  • Understanding the accessibility needs

To start with, the selection of the audio description solution provider depends on the understanding of your content. So, companies must understand the type of content like web content, live shows, or TV content due to audio description. 


You must consider whether you require ongoing audio description solutions or one-off project work only. It is essential to consider the need for multilingual accessibility solutions here also.


  • Evaluating the Accessibility Expertise

After understanding the audio description needs, the next focus point is to go with the service provider focusing on the accessibility expertise. It covers the industrial expertise of the business, its specialization, and the overall track record of the company.


You can go through the total number of active years of the business in the accessibility services and their specialized role in the audio accessibility. Not to miss is a quick check at their overall clientele list to have an understanding of the type of companies served by the solution provider.


  • Assessing the quality of audio descriptions

Audio description companies with high-quality solutions are the best to go with. So, companies must focus on the sample description from the service provider and get a clear understanding of the narrator’s quality.


The clarity, details, and preciseness of the description can be quickly determined from the sample audio descriptions of the company. The narrators must have clear and engaging voices to convey information that is easily understood by the users.


  • Checking the accessibility certification

It is important to go for the audio description providers that have certified services based on the recognized standards. So, go for the companies certified by the American Council of the Blind (ACB) and the Described and Captioned Media Program (DCMP). 


The key standards to follow for any audio description provider covers the guidelines of the World Blind Union (WBU) or the International Association of Audio Information Services (IAAIS).


  • Evaluating the customer support

The audio accessibility solution provider must offer dedicated customer support for handling immediate queries. Try to understand how quickly their customer support team responds to the raised query.


Further, it is important to understand the flexibility of the customer support team in handling the different issues precisely. 


  • Offering trial and evaluations

It is essential for businesses to go for pilot projects before committing a long-term business commitment with the accessibility solution provider. It helps understand their capabilities and suitability for immediate work. 


Once the trial is complete, it is essential to evaluate the quality of the audio description offered based on the company’s responsiveness. 


  • Managing the cost-effectiveness

Last but not least, businesses must ensure the cost-effectiveness of their services by comparing their offerings with the overall pricing. The best solution is to shortlist at least two to three solution providers and then go with the one with the most affordable services in the audio description.

Summing Up

To sum up, with a clear focus on the evaluation and top strategies, it is easy for any business to select the best audio description company. The effective partnership helps companies to enhance the accessibility of their digital products for people with visual impairments.


Not to miss is the future developments in audio description solutions focusing on the strong commitment to creating a highly accessible digital landscape.

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